PRIVACY POLICY

Last Updated: November 2025

Lesotho Papers ("Lesotho Papers", "we", "our", "us") is owned and operated by Taptic (Pty) Ltd. This Privacy Policy explains how we collect, process, store, share, and sell personal and behavioural information when you access lesothopapers.co.ls.

We comply with Lesotho's Data Protection Act, 2013 and follow strict global privacy and data-governance standards. For corporate governance and additional disclosures, visit:

https://policy.taptic.org

By using our website, you consent to all practices described here.

1. Information We Collect

We collect information from direct submissions, automated analytics tools, cookies, and third-party integrations.

1.1 Information You Provide Voluntarily

• Name
• Email address
• Support or enquiry messages
• Feedback and form submissions

1.2 Automatically Collected Information

We collect technical and behavioural data, such as:

• IP address
• Browser and device information
• Operating system
• Pages visited & time spent
• Click behaviour and navigation patterns
• Referring websites
• Approximate geolocation (region/city)
• Advertising identifiers

1.3 Cookies, Pixels & Tracking Technologies

We use:

• Essential functional cookies
• Analytics cookies (Google Analytics)
• Advertising cookies (Google AdSense)
• Behavioural tracking tools (via Wix)

Disabling cookies may affect core site functionality.

2. How We Use Your Information

We use information to:

• Operate and maintain the website
• Improve educational content and UX
• Personalise advertisements and measure ad performance
• Monitor trends and optimise content
• Prevent fraud and secure our platform
• Support research and innovation within Taptic (Pty) Ltd
• Comply with Lesotho's Data Protection Act, 2013

3. Data Selling & Licensing

Lesotho Papers may sell, license, or commercially share specific categories of non-sensitive data as part of Taptic (Pty) Ltd's business model.

3.1 Data Eligible for Sale/Licensing

• Device metadata
• User activity behaviour (clicks, downloads, page views)
• Navigation patterns
• Session analytics
• Advertising identifiers
• Aggregated demographic insights (grade level, region)
• Anonymised educational datasets

3.2 Data We Do NOT Sell

We do not sell:

• Names
• Email addresses
• Direct identifiers
• Sensitive information defined by Lesotho law
• Support or enquiry messages

3.3 Purpose of Data Commercialisation

Data sales support:

• Free educational access for learners
• Platform expansion and development
• Infrastructure, hosting, and maintenance
• Research partnerships

3.4 Safeguards

Before commercial use, we:

• Strip direct identifiers
• Aggregate or anonymise data where possible
• Contractually restrict data buyers
• Follow internal Taptic governance standards

See more: policy.taptic.org

4. Google AdSense & Third-Party Advertising

We use Google AdSense, which processes data to:

• Serve personalised ads
• Deliver contextual or interest-based advertising
• Monitor ad interactions
• Prevent fraudulent or invalid activity

Google may collect:

• Cross-site browsing behaviour
• Device metadata
• Advertising identifiers

You may adjust Google Ads preferences at any time.

5. Data Sharing

We may share your information with:

5.1 Taptic (Pty) Ltd Group

For analytics, infrastructure, platform optimisation, and innovation.

5.2 Third-Party Service Providers

• Wix (hosting, analytics, infrastructure)
• Google (ads, analytics)
• Email and cybersecurity providers
• Approved commercial data partners

5.3 Legal & Regulatory Requirements

We may disclose information if required under Lesotho law or by competent authorities.

5.4 Business Transfers

If Lesotho Papers or Taptic undergoes acquisition or restructuring, data may transfer as a business asset.

6. Data Security

We implement strong protections, including:

• HTTPS encryption
• Firewall and cloud security measures
• Access-controlled databases
• Continuous monitoring
• Built-in Wix security systems

While no digital system is completely secure, we maintain best-practice protections.

7. Rights Under Lesotho's Data Protection Act, 2013

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion or erasure where appropriate
• Withdraw consent
• Object to specific types of processing
• Request restriction of processing
• File complaints with the Information Regulator

Contact us at: contact@lesothopapers.co.ls

8. Data Retention

We retain information only as long as necessary for:

• Service delivery
• Legal compliance
• Security and fraud prevention
• Analytics and site optimisation

Data is deleted or anonymised when no longer required.

9. Educational Content & Past Papers

We provide:

• Past exam papers
• Study guides
• Model question papers

These materials are for educational use only and may not always be fully accurate.

We do not require personal data for resource downloads.

10. Copyright & Ownership

We do not own all content hosted on Lesotho Papers. Some materials originate from:

• Public sources
• Educators and contributors
• Academic archives

We follow Lesotho copyright norms and respond promptly to takedown requests.

11. Branding & Intellectual Property

"Lesotho Papers" and its branding are the property of Taptic (Pty) Ltd.

Unauthorised use of our name, logo, or interface design may result in legal action.

12. Hosting & Infrastructure

Lesotho Papers is hosted through Wix, which handles infrastructure, analytics, and processing.

Wix Privacy Policy: https://www.wix.com/about/privacy

13. Internet & Data Usage

Your ISP may collect:

• Browsing behaviour
• Data usage
• Network metadata

We are not responsible for ISP-level data monitoring or charges.

14. Consent

By using Lesotho Papers, you consent to:

• Data collection
• Data selling/licensing practices
• Cookies & advertising technologies
• Processing by Taptic (Pty) Ltd and authorised partners

If you disagree with any part of this policy, please discontinue use of the website.

15. Changes to This Policy

We may update this policy periodically. Updates will be reflected in the "Last Updated" date.

Continued use after updates constitutes acceptance of the revised policy.

16. Contact Us

Email: contact@lesothopapers.co.ls

Legal: legal@lesothopapers.co.ls

Security Issues: Report vulnerabilities or view the full security disclosure at https://security.lesothopapers.co.ls or email security@lesothopapers.co.ls.

Security Contact: https://security.lesothopapers.co.ls | security@lesothopapers.co.ls

We respond to privacy, copyright, and data-related enquiries as quickly as possible.

Thank you for using Lesotho Papers — part of the Taptic (Pty) Ltd network supporting education across Africa.